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Terms of Purchase and Refund Policy

 

Eve Banda (hereinafter referred to as “Eve Banda”, “We”, “Us” or “Our”) stand behind all of our products and your satisfaction is very important to us. All purchases made from us (including all related website properties, sales over the phone, and live event on-site purchases) are covered by the following policies.

General

Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.

Privacy Policy.

Please review our Privacy Policy, which also governs your visit to our website and any purchases made on our website.

No Guarantee of Results.

We don’t guarantee results or offer legal advice. Entrepreneurship and real estate investing involve risk and hard work. Always consult with your professionals. Any testimonials showing our success or our students’ success are not to be interpreted as common, typical, or expected. Some testimonials are from students who now work as a Eve Bandacoach or trainer. It takes education, drive and hard work to reach your goals.

Physical Products

Most apparel items are fulfilled by 3rd party suppliers so we cannot refund or exchange the item if you ordered the wrong size, have buyer’s remorse, provide your address incorrectly, or have an unclaimed shipment returned to our 3rd party fulfillment center. Shipments that go unclaimed and are returned will be liable for the cost of a reshipment. If any address is considered insufficient by the courier and is returned, you will be liable for reshipment costs once we have confirmed an updated address with you. Any claims for misprinted/ damaged/ defective items/packages lost in transit must be submitted directly to our customer service department within 30 days.

Contact customer Service on info@evebanda.com

If you are not completely satisfied with any other purchases not from our 3rd party fulfillment center, simply return the physical product in NEW condition, along with proof of purchase, within 30 days. With an email we would advise the nearest physical center. Please be advised that shipping costs to and from the fulfillment center or us are not reimbursed.

Digital Download Products,

For Eve Banda Training Access
There is no refund at all on any digital products. You will receive access to the training platform for the amount of time that was stated on the product description you purchased. If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately at info@evebanda.com. Eve Banda Training Institute does not grant rights to the buyer to share, reproduce or resell the product in any way.

If you have subscribed to the individual month-to-month Eve Banda Training Institute Access program, to cancel your subscription please visit evebanda.com/cancel and select “Individual Account” and follow the prompts. Please be advised, that the cancellation of the monthly subscription is effective in the month in which you have cancelled. There are no refunds regardless of usage of the product.

All digital and downloadable product sales are final. We do not offer digital product refunds, once a download/digital access has been assigned to you there is nothing we can retrieve back.

Please be advised that any and all agreements for downloadable/digital products, Eve Banda Training Institute digital products are NOT subject to cancellation, refund or store credit. We do not accept any verbal modifications of these Agreements and the “no refund and no cancellation” policy stated in the Agreements is strictly adhered to. AFTER the full term of the agreement has expired, you may request to cancel the automatic renewal of the Agreement or your Agreement will be converted into a month-to-month Agreement. Any cancellations submitted prior to the full term of the agreement will only cancel the auto renewal and your monthly invoices will still be due and owing until the full value of the agreement has been paid in full. ALL BUILD OUT FEES AND SET UP FEES ARE NONREFUNDABLE AS THEY ARE SERVICES RENDERED TO CREATE YOUR ACCOUNT. Agreements with a 90 day opt out clause do not include a refund on the initial investment. There is NO refund on digital products or build-out fees.

By signing the Agreement, you agree to all Terms of Use and this Terms of Purchase and Refund Policy. including that you agree to do not do a charge back for any services rendered, or for digital products that have been delivered. You also agree and acknowledge that you are paying in monthly installments on your total contract value as a payment plan, not a recurring subscription fee.

Cancelling or removing the credit card on file does not cancel your subscription and violates the terms of the agreement. If at anytime you have delinquent invoices past 90 days, or the account is paid delinquently for three consecutive payments, your account will be suspended, and you will still be liable for the full contract value through the term of the agreement.

If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately info@evebanda.com
Gift Certificates and Coupon Codes

If you have received a coupon code for free merchandise or a gift certificate for merchandise from the Company or any of its affiliates, the coupon code or gift certificate is only good for a single use and up to the value on the code or card. Any physical items purchased are in accordance with the refund policy and digital products are nonrefundable and not eligible for exchange or store credit.

I hereby hold harmless, release, and forever Eve Banda Training institute and all affiliated companies from all claims, demands, and causes of action which I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or may have by reason of this authorization. If my testimony is cut or not used, I agree that this was at the artistic discretion of Eve Banda Training Institute and all affiliated companies and or its affiliates and that I will not take legal action. I also agree that any claims will be Arbitrated through the American Arbitration Association and that jurisdiction for any all claims is Zambia.
I hereby RELEASE, WAIVE and FOREVER DISCHARGE any and all claims arising out of, or in connection with, such use by Eve Banda Training Institute and all affiliated companies, including without limitation any and all claims for libel or invasion or privacy. I have read the above Release and am fully familiar with the contents thereof. This Release contains the entire agreement between the parties hereto and supersedes any other Agreement that may exist.

Live Event Tickets

In order to enter any Live Event, you must have your own valid Ticket. One Ticket is required per attendee and will only be valid on the day(s) of the Event and area(s) of the Event as indicated on the Ticket. Entry into the Event is limited to persons that meet the minimum age requirements on or before the day of the Event. To enter a Live Event you must be at least eighteen (18) years of age or older unless otherwise specified for a particular event. No one is permitted entry without a ticket (this means no small children on your lap and no babies).